FAQs

ARE YOU OPEN?

Yes we are!  Try our rapid no contact online eRental.  Skip the reservation.  Skip the counter. Rent and move in now! 

HOW DOES THE SELF-STORAGE PROCESS WORK?

Think of us as an extension of your home.  Reserve your unit for free with no obligation or try our contactless online rental then move in.  On move-in day, our property manager will show you your unit and get you setup.  If you decide you need more or less space, we’ll be happy to help you find a different unit.

IS THERE A LONG-TERM COMMITMENT?

No.  There is no long-term commitment.  Contracts are month to month and we offer one-year price guarantees!

WHICH STORAGE UNIT SHOULD I CHOOSE?

Watch our online size guide videos to determine the properly sized storage unit to meet your needs. Need some advice on the best way to pack your fragile items, priceless family keepsakes, clothing, dishes, or just about anything else? Packing for self-storage can be a daunting task, and you certainly want to be informed on the best way to pack your belongings to avoid damages that can happen during the moving and storage process. Our self-storage tips can help.

The categorized tips you’ll find on this page cover a broad range of storage topics. You’re bound to find something useful here. Take a look then let us know if you have any questions!

WHAT TYPE OF SECURITY FEATURES DOES YOUR FACILITY OFFER?

Our facilities offer several state-of-the-art security features including electronic gated access requiring a unique access code for each customer, individually alarmed storage units, LED lighting, surveillance cameras and professional on-site management.

DO YOU HAVE AN ON-SITE MANAGER?

We sure do! Our resident managers are responsible for managing the day-to-day business, overseeing the property and monitoring the security. 

DO YOU OFFER ANY PROMOTIONS OR SPECIALS?

We run specials and promotions for certain unit sizes throughout the year including military and senior citizen discounts. If you’re interested in any of our current specials or promotional unit pricing, please call our office today. 

CAN I PAY MY BILLS ONLINE?

Absolutely! In fact, we recommend this option as it’s the most convenient for you. Simply login to our website from your home or mobile device and pay your bills when and where it's convenient for you.

IS YOUR FACILITY ECO-FRIENDLY?

Many of our facilities are clean and green generating all of our own energy.  With units ranging from 5' x 5' all the way up to 10' x 30', we're bound to have the right clean green storage unit for you.

WHAT’S A FREE MOVE-IN TRUCK?

Several of our self-storage facilities offer a free move-in truck that is available to new customers transporting their belongings to move-in to the facility. Please contact us for more information.

DO YOU OFFER STORAGE SUPPLIES?

Of course! We have moving and packing supplies available for sale in our front office. You’ll find common storage and packing supplies, including boxes, locks, tape, and more. 

WHAT IF I NEED TO REPACK MY STORAGE?  DO YOU SELL MOVING AND PACKING SUPPLIES?

We do! Boxes, tape, bubble wrap and other supplies are available to purchase onsite during office hours.

GREAT!  SO HOW DO I GET STARTED?

Why not try our online storage size guide or browse our storage tips? From there, please feel free to call us, make an online reservation or skip right to our rapid contactless online eRental and move-in! Thank you for considering Cubix Storage.