Cubix Storage FAQs
Have questions? We’ve got answers. Whether you’re curious about unit sizes, leases, or security, here's everything you need to know to make storage simple, convenient, and stress-free.
General Storage Information
Are you open?
Yes, Cubix Storage is open! Try our rapid, no-contact online e-Rental. Skip the reservation, skip the counter—rent and move in now.
How does the self storage process work?
Think of us as an extension of your home. Reserve your storage unit for free with no obligation or complete a contactless online rental, then move in. On move-in day, our property manager will show you your unit and help you get set up. If you need a different size, we’ll gladly help you switch.
Is there a long-term commitment?
No, we do not require long-term commitments.
Which storage unit should I choose?
Click our storage unit size guide to determine the right storage unit for your needs. Our self storage tips can also help you learn the best ways to pack fragile items, keepsakes, clothing, dishes, and more. Browse the categorized tips on our site, then reach out with any questions.
How do I get started?
Try our online storage unit size guide or browse our storage tips. From there, you can call us, make an online reservation, or jump straight into our rapid, contactless online e-Rental to move in. Thank you for considering Cubix Storage.
Security, Management, and Facility Features
What type of security features do your storage facilities offer?
Our storage facilities are designed with security in mind and include electronic gated access with unique customer codes, well-lit properties, security cameras, Smart unit technology with 24/7 monitoring protecting belongings, and professional on-site management to help keep your belongings protected.
Do you have an on-site manager?
Yes, we do! Our on-site managers oversee daily operations, monitor the property, and help ensure a secure environment.
Is Cubix Storage eco-friendly?
Many of our facilities are designed with sustainability in mind, using energy-efficient lighting and thoughtful operational practices to reduce environmental impact while maintaining clean, reliable storage spaces.
What’s a free move-in truck?
Several Cubix locations offer a free move-in truck for new customers transporting their belongings to the facility. Contact us for availability.
Do I need a climate-controlled storage unit in California?
In most parts of California, climate-controlled storage isn’t necessary. The mild climate allows many items to store safely in a standard unit.
Climate control can be helpful if you’re storing temperature-sensitive items long term, like antiques or delicate furniture. For everyday items, most California renters are perfectly comfortable without it.
If you’re unsure, our on-site team can help you choose the best option for your needs.
Can you live or sleep in a storage unit?
No. Living or sleeping in a storage unit isn’t allowed. It’s prohibited by law and goes against rental agreements because of safety, health, and liability concerns. Storage units are designed for storing belongings only, not for overnight stays.
How do I find my nearest Cubix Storage location?
Finding a Cubix Storage facility near you is easy. Simply enter your city name or ZIP code in the search bar below or on our home page to see nearby locations.
If you’d like a little extra help, our facility managers are happy to recommend the most convenient option based on where you live, work, or commute. With several locations, we’ll help you find the storage solution that best fits your needs.
Payments, Promotions, and Supplies
Do you offer any promotions or specials?
Yes. Select Cubix Storage locations offer specials and promotions throughout the year, along with discounts for active military members, seniors, and business storage customers (vendor or business license required for business discounts).
Offers and availability vary by location, so please contact your local Cubix Storage facility to confirm current pricing and discounts.
Can I pay my bills online?
Absolutely. Online bill pay is the easiest option—simply log in from any device and pay whenever it’s convenient.
Do you offer storage supplies?
Yes, we sell packing and moving supplies in our front office. You’ll find boxes, locks, tape, bubble wrap, and more.
What if I need to repack my storage? Do you sell moving and packing supplies?
We do! You can purchase boxes, tape, bubble wrap, and other supplies during office hours.
Do you offer long-term storage solutions?
Yes. Cubix Storage offers long-term storage with flexible month-to-month rentals and optional prepayment plans. Whether you’re moving, renovating, storing a vehicle, or navigating a life change, we have storage solutions designed to fit your timeline and needs.
Is my price guaranteed for as long as I rent?
Your monthly rate is not guaranteed for the entire length of your rental. At Cubix Storage, we focus on transparent pricing with no hidden fees or misleading promotions, while continuing to maintain clean, secure, and well-managed facilities.
Do I need to get insurance for my storage unit?
Yes. Cubix Storage requires all renters to have insurance coverage for their stored items. You can either purchase the insurance we offer at the facility or provide proof of your own private coverage.
Tenant insurance helps protect your belongings in case of unexpected events, offering peace of mind while your items are in storage. We recommend confirming your coverage options ahead of move-in so you’re fully prepared.
